Terms of Use

PARTICIPANTS TERMS AND CONDITIONS

1. Participation Fees, Payment Due Date, Changes to the Participation Fees

The Participant owes the Organizer payment of the participation fee. The participation fees named in the confirmation email encompass the delivery of event services as confirmed by the Organizer. There are no refunds for services only partially used. The participation fee is due upon receipt of the confirmation email. Participation is free for persons who have a promotional code. A promotional code can only be used once.

2. Non-attendance and Cancellations

In the event that the Participant wishes to cancel its ticket no refund will be given. Participants unable to attend, may nominate a Substitute at no extra cost, provided that they notify the Organizer of the change at least 5 working days prior to the event. If the Participant fail to notify the Organizer of the change the latter will charge an additional ticket for the Substitute. In the event of non-attendance the Participant will be liable for the full cost of the ticket.

3. Photography & filming

The Organiser reserves the right to take pictures and film in the conference areas. By submitting registration details, Participants provide their consent to the Organiser to publish their image without compensation in publications, on the web or in other printed or electronic materials related to the role and function of the Global Conference and of the Organiser.

Participants who do not wish for their image to be used in this manner must notify us prior to the event.

4. Data Protection

In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the “GDPR”) becomes effective. The GDPR requires us to provide Participants with more information about the processing of their Personal Data.

By submitting registration details, Participants provide their consent to the Organiser to contact them as required for the organisation and administration of the event. The contact details of registered Participants will be placed on the attendee list. This list will be provided to sponsoring companies and may be provided to all Participants for them to see who is at the event for the purpose of networking and meetings.

4.a. How We Store Your Personal Data

The Organiser may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in order to fulfil the terms of this contact. The Organiser takes what he believes to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error free. Therefore, Participants should take special care in deciding what information you send to the Organiser electronically. Please keep this in mind when disclosing any Personal Data.

4.b. How You Can Access, Update, Correct or Delete Your Personal Data

Participants can request access all their Personal Data being stored by the Organiser. Participants can also ask the Organiser to correct, update or delete any inaccurate Personal Data that the Organiser processes about them by contacting Ms Sophie Derksen at s.derksen@hydrogeneurope.eu. It may take up to forty-eight (48) hours for the Organiser to process your request.

The Organiser will consider and respond to all requests in accordance with applicable law.

4.c. How Long We Retain Your Personal Data

The Organiser retain Participants’ Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.

Participants may ask the Organiser to delete your data by contacting Ms Sophie Derksen at s.derksen@hydrogeneurope.eu. However, the Organiser may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if the Organiser deletes Participants’ Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.

5. Copy Rights

The Organiser reserves all rights to event documents (regardless in which form), translations, copies and reprints, excerpts as well. The event documents may not be reproduced, processed, copied, distributed or made public, even just excerpts, without prior written permission from the Organiser.

6. Jurisdiction and Attorney Fees

It is the Participant’s responsibility to comply with the local authority’s regulations.

This Agreement shall be governed and construed by the laws of Belgium. Should any legal action be commenced to resolve any dispute under the Agreement: (i) Participant hereby consents to venue and jurisdiction in the state court located in Brussels (location of premises), and agrees that no such action may be brought in a forum not located in Brussels; and (ii) the prevailing party shall be entitled to an award of litigation expenses (including, but not limited to, deposition costs and expert witness fees and expenses), interest, and reasonable attorney fees, in addition to any other remedy obtained.

7. Liability

Neither Organiser nor its agents or representatives will be responsible for any injury, loss, or damage that may occur to Participants or Participants’ property from any cause whatsoever. Under no circumstances shall Organiser or its agents or representatives be liable for (i) any special, indirect, incidental, or consequential loss or damage whatsoever, or (ii) any loss of profit, loss of use, loss of opportunity or any cost or damage resulting from any such loss. Organiser shall not be liable for failure to perform its obligations under the Agreement as a result of strikes, riots, or any other cause beyond its control.

8. Other matters

The conference is managed by Hydrogen Europe (“Organiser”) whose main office is at White Atrium Building, Avenue de la Toison d’Or 56-60, 1060 Brussels, Belgium. All matters not expressly covered in the Agreement are subject to the reasonable decision of the Organiser, which decision shall be final.

I accept the privacy policy hereunder:

The organizer and its processor Hydrogen Europe process your data in compliance with European GDPR. The information you completed are necessary to organize the event you will be attending to, to generate invoices, to confirm your registration by e-mail, to create your badge and to allow you to modify your registration. This data may also be processed by the organizer upon its legitimate interest: to promote its activities by informing you about it, to show you offers from partners and sponsors regarding this event, to obtain analytics about this event, to ensure a satisfactory networking by showing your name and company on the list of attendees. You are entitled to object to these processing operations.

Hydrogen Europe shall only process User’s personal data in European Union, or in third countries after having secured appropriate guaranties with the subcontractor or recipient. They are transferred to the country of the organizer. The organizer will keep your data after the event until the expiry of the legal retention obligations, in particular fiscal and accounting and until the end of the responsibility.

You can obtain from the organizer (available at s.derksen@hydrogeneurope.eu) the written communication of your data, as well as, where appropriate, portability of the data, rectification, restriction of processing, deletion of those which are inaccurate, incomplete or irrelevant. For further information or to lodge a complaint you may also contact the supervisory authority of the country of your habitual residence.